Privacy Policy
At Zolly Wines, we value your privacy and are committed to protecting your personal information. This privacy policy outlines how we collect, use, and protect your data when you visit our website and make purchases. By using our website, you agree to the terms outlined in this policy.
1. Information We Collect
We collect the following types of personal information when you interact with our website:
Personal Identification Information: This includes your name, email address, phone number, and delivery address, which is necessary for processing orders and shipping products.
Payment Information: We collect your payment details (e.g., credit card information) through our secure payment gateway to process transactions.
Cookies and Usage Data: Our website uses cookies to enhance your browsing experience. These cookies collect data related to your visit, such as IP address, browser type, pages viewed, and time spent on our site. Cookies help us improve website functionality and performance.
2. How We Use Your Information
Zolly Wines uses your information for the following purposes:
To process and fulfill your orders.
To communicate with you regarding your order status, shipping details, or any issues that may arise.
To share essential details (e.g., your name and delivery address) with our third-party logistical partner to facilitate shipping and delivery.
To improve our website and provide you with a more personalized shopping experience.
To comply with legal obligations, such as verifying the age of customers.
3. Third-Party Sharing
Logistics Provider: To fulfill your order, we share your name and delivery address with a third-party logistical company. This company is responsible for delivering your purchased items via Australia Post (AusPost).
Payments: Our online store intergrates Stripe and Paypal as a payment solution, provided to us by our online store service. These payment providers collect the necessary information in a secure manner and will follow their respective privacy policies.
Cookies and Analytics: Our website uses cookies to collect and store data about how you interact with our site. This information is used to enhance your browsing experience and analyze website performance.
Other than these cases, your personal information is kept confidential and is never shared or sold to third parties without your explicit consent unless required by law.
4. Data Storage and Security
Your personal data is stored securely with restricted access to physical and electronic records. While we strive to protect your personal information, please be aware that no method of electronic storage is 100% secure.
5. Your Rights
You have the right to:
Access, update, or request deletion of the personal information we hold about you.
Withdraw your consent for us to collect or use your data at any time, though this may affect your ability to use certain website features.
Opt out of receiving marketing communications from us.
To exercise any of these rights, please contact us at zollywines@gmail.com.
6. Cookies Policy
Our website uses cookies to:
Enhance your browsing experience.
Remember your preferences, such as login details and shopping cart items.
Track website performance through analytics tools like Google Analytics.
You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our website.
7. Changes to This Privacy Policy
Zolly Wines reserves the right to update or modify this privacy policy at any time. Changes will be posted on this page, and the "last updated" date at the top will reflect when revisions were made. Continued use of our website constitutes acceptance of any changes.
8. Contact Us
If you have any questions or concerns about this privacy policy, please contact us at:
Email: zollywines@gmail.com
Phone: (+61) 452 210 743