Business name: Zolly Wines
ABN: 28 766 895 628
Liquor Production and Sales Licence: 57624009

Terms and Conditions

Welcome to Zolly Wines. By accessing and using this website, you agree to comply with the following terms and conditions. These terms govern the sale of wine and any related services provided by Zolly Wines. Please read these terms carefully.

1. Age Requirement

  • By placing an order on this website, you confirm that you are at least 18 years old. Under Australian law, it is illegal to sell or supply alcohol to a person under the age of 18.

  • Proof of age may be requested upon delivery to ensure compliance with legal requirements. A signature is required on all deliveries.

2. Responsible Consumption of Alcohol

  • Zolly Wines advocates for the responsible consumption of alcohol.

  • By purchasing from this website, you agree to consume wine in moderation and in accordance with the law.

For more information on responsible drinking, please visit DrinkWise Australia.

3. Ordering and Payment

  • All orders must be placed via this website. Once your order has been placed, you will receive a confirmation email with the details.

  • We accept payments through major credit cards and other available methods indicated during checkout.

  • All prices listed on the website are in Australian dollars (AUD) and include GST.

4. Shipping and Delivery

  • Wine orders are fulfilled by a third-party logistics company and shipped through Australia Post (AusPost). Delivery times are subject to the Australia Post network and delivery schedules.

  • Delivery fees will be calculated at checkout based on your location.

  • We aim to dispatch orders within 3 business days; however, delivery times may vary depending on the destination.

  • A signature is required upon receival of goods. If you are not available, a card will be left detailing where to pick up the ordered goods.

    • If you are not able to collect your order within 10 days, Australia Post may return the ordered goods and additional charges may apply for re-delivery.

  • If any deliveries cannot be made due to an incorrect address, Australia Post will return the order and re-shipping charges will be applied.

  • We at Zolly Wines cannot be held responsible for attempted or completed deliveries to incorrect addresses which are provided by the customer, and thus the customer assumes the responsibilities for the purchase.

  • Zolly Wines is not liable for delays caused by shipping carriers or unforeseen circumstances beyond our control.

5. Refunds and Returns

  • If your delivery is incorrect, damaged, or unsatisfactory, please email us within 7 days to organise refunds.

  • If there are damages, we will organise for replacement bottles at no extra charge.

  • Any goods to be returned must be unopened.

  • Once the product has been delivered, any risk of damage or loss to product passes to the buyer. No refunds are given for damages after delivery.

6. Legal Compliance and Alcohol Laws

  • Zolly Wines complies with all relevant South Australian state laws and Australian Federal laws regarding the sale and supply of alcohol.

  • By using this website, you acknowledge your responsibility to adhere to all applicable laws governing the consumption and purchase of alcohol in your jurisdiction.

7. Privacy Policy

  • Zolly Wines values your privacy. We collect and use your personal information only for the purposes of processing orders, providing services, and improving our website.

  • Your information will never be shared with third parties, except as required to fulfill orders (e.g., sharing with the logistics provider).

For more details, please refer to our privacy policy.

8. Changes to Terms and Conditions

  • Zolly Wines reserves the right to update or modify these terms and conditions at any time. Any changes will be posted on this page. Continued use of the website after such changes constitutes acceptance of the new terms.